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School of Life & Soft Skills

Mentor of Mentors: train and support mentors

Step 8 of 8 in The Commons

This is the last course in this building's path. All learning paths

What you'll be able to do
  • Explain what research says about training and supporting mentors, including its limits.
  • Set clear standards for mentors using a competency framework.
  • Design and deliver mentor training, and train other trainers without losing quality.
  • Prepare mentors to work across cultures and differences.
  • Support and supervise mentors so matches last and problems are caught early.
  • Handle ethics, safeguarding and concerns about a mentor.
  • Understand mentor accreditation and how to check the quality of mentors' work.
  • Lead a mentor training session and review a mentor's practice with fair, useful feedback.
Words in this course 40Open the Vocabulary Hall
01

Before this course, and what research says about training mentors

In simple words

A good swimming school does not just throw new teachers into the pool. Someone teaches the teachers, watches their first lessons, and helps them get better. A mentor of mentors does that for mentors.

Before this course: Mentor Programmes: group programmes (course 9.8.3). You already know how to design a programme, screen and match mentors, run group and peer mentoring, set up check-ins and evaluate a pilot. Here you take the expert role: you train mentors, set the standards they work to, and support and review them over time.

Key facts
  • Mentor training can change mentors' skills. In a randomised controlled trial at 16 academic health centres, 283 mentor and mentee pairs took part; 144 mentors were assigned to an eight-hour, case-based curriculum on six mentoring competencies and 139 to a control group. Trained mentors reported larger gains in mentoring skills. Their mentees also reported more change in their mentors' behaviour (Pfund and colleagues, 2014). Limit: the main measures were ratings by mentors and mentees, in research settings.
  • Training before matching links with commitment. In a study of 537 mentors in 55 youth mentoring programmes, the amount of pre-match training (and matching by preferences) predicted mentor commitment (Drew and colleagues, 2020).
  • Ongoing support may matter even more. A national study of 1,451 youth mentoring programmes looked at what predicted matches ending too early. The strongest, and only statistically significant, predictor was how often the programme had ongoing training and support contacts each month. All the predictors together explained about one-fifth of the differences (pseudo R² = .21) (McQuillin and Lyons, 2021).
  • Plain meaning: train mentors before they start, and keep supporting them during the match. Training is not a one-day event.
  • Limits: most studies are from the United States, many use surveys at one point in time, and links are not proof of cause.
StudyWhoMain finding
Pfund et al. (2014)283 pairs, 16 centres, randomised8-hour training raised mentors' rated skills
Drew et al. (2020)537 mentors, 55 programmesMore pre-match training, more commitment
McQuillin & Lyons (2021)1,451 programmesMore ongoing support contacts, fewer early endings
Step by step
  1. Write the mentoring setting you lead or want to lead (school, workplace, sports club, community).
  2. For each study in the table, write one decision it suggests for your mentors.
  3. Write how much training your mentors get now before they start, and how often they get support after.
  4. Mark one gap between what the research suggests and what you do now.
  5. Write one limit of the research for your setting.
  6. Check: you have three decisions, one gap and one limit.
LESSON 01Before this course, and what research says about training mentors
LESSON 01 / ANIMATED LESSON / AI VOICE00:00 / 01:00
Read the video script
[Host] "Mentors are made, not born. Someone has to train and support them."
[Text on screen: 283 pairs, 8-hour training, better rated skills] "In one randomised trial, an eight-hour case-based training raised mentors' rated skills, and mentees noticed the change."
[Text on screen: 1,451 programmes: ongoing support, fewer early endings] "In a national study, programmes with more ongoing training and support contacts had fewer matches ending early."
[Host] "So train before the match, and keep supporting during it."
Try it now

Write a half-page "case for mentor support" for your organisation: three findings with their limits, the gap you found, and one change you will propose.

ClaudeStuck? Copy a ready-made prompt for Claude

Copy this, open Claude, paste it, and Claude will walk you through the lesson step by step.

For a grown-up: Claude is for adults (18+). Copy this, paste it into Claude, and use the answer to explain the lesson to your child.

I'm learning "Mentor of Mentors: train and support mentors" on The Future Market. Lesson 1: "Before this course, and what research says about training mentors".

What the lesson teaches:
- Mentor training can change mentors' skills. In a randomised controlled trial at 16 academic health centres, 283 mentor and mentee pairs took part; 144 mentors were assigned to an eight-hour, case-based curriculum on six mentoring competencies and 139 to a control group. Trained mentors reported larger gains in mentoring skills. Their mentees also reported more change in their mentors' behaviour (Pfund and colleagues, 2014). Limit: the main measures were ratings by mentors and mentees, in research settings.
- Training before matching links with commitment. In a study of 537 mentors in 55 youth mentoring programmes, the amount of pre-match training (and matching by preferences) predicted mentor commitment (Drew and colleagues, 2020).
- Ongoing support may matter even more. A national study of 1,451 youth mentoring programmes looked at what predicted matches ending too early. The strongest, and only statistically significant, predictor was how often the programme had ongoing training and support contacts each month. All the predictors together explained about one-fifth of the differences (pseudo R² = .21) (McQuillin and Lyons, 2021).
- Plain meaning: train mentors before they start, and keep supporting them during the match. Training is not a one-day event.
- Limits: most studies are from the United States, many use surveys at one point in time, and links are not proof of cause.
- Study - Who - Main finding
- Pfund et al. (2014) - 283 pairs, 16 centres, randomised - 8-hour training raised mentors' rated skills

The exercise I'm working on:
Write a half-page "case for mentor support" for your organisation: three findings with their limits, the gap you found, and one change you will propose.

I'm stuck. Please:
1. Explain the main idea in plain, simple words with one everyday example.
2. Walk me through the exercise one small step at a time. Ask me what I've done so far before giving the next step.
3. Don't just give me the final answer. Help me do it myself, and check my work when I share it.
I'm a parent helping my child (about 8 years old) with a lesson called "Before this course, and what research says about training mentors" from the course "Mentor of Mentors: train and support mentors".

Here's what the lesson says:
A good swimming school does not just throw new teachers into the pool. Someone teaches the teachers, watches their first lessons, and helps them get better. A mentor of mentors does that for mentors.

The activity:
Write a half-page "case for mentor support" for your organisation: three findings with their limits, the gap you found, and one change you will propose.

Please explain this so an 8-year-old understands: short sentences, a fun everyday example, and no hard words.
Then give me 3 simple questions I can ask my child to check they understood, and a way to do the activity together, one tiny step at a time.
Open Claude
Sources
  • Pfund et al. (2014), "Training mentors of clinical and translational research scholars: a randomized controlled trial," Academic Medicine (PubMed): pubmed.ncbi.nlm.nih.gov/24667509/
  • Drew, Keller, Spencer & Herrera (2020), "Investigating mentor commitment in youth mentoring relationships: the role of perceived program practices," Journal of Community Psychology (PubMed): pubmed.ncbi.nlm.nih.gov/32652581/
  • McQuillin & Lyons (2021), "A national study of mentoring program characteristics and premature match closure: the role of program training and ongoing support," Prevention Science (PubMed): pubmed.ncbi.nlm.nih.gov/33400133/
My notes
02

Set the standard: a mentor competency framework

This lesson is part of full access: every course and every level for one payment.

03

Design and deliver mentor training, and train the trainers

This lesson is part of full access: every course and every level for one payment.

04

Prepare mentors to work across cultures and differences

This lesson is part of full access: every course and every level for one payment.

05

Support and supervise mentors

This lesson is part of full access: every course and every level for one payment.

06

Ethics, safeguarding and concerns about a mentor

This lesson is part of full access: every course and every level for one payment.

07

Accreditation and quality assurance

This lesson is part of full access: every course and every level for one payment.

08

Lead a training session and review a mentor's practice

This lesson is part of full access: every course and every level for one payment.

++

Final project

This lesson is part of full access: every course and every level for one payment.

??

Quiz

  1. What did the randomised trial of an eight-hour, case-based mentor training find?

  2. In the national study of 1,451 programmes, what was the strongest predictor of matches ending early?

  3. What is a mentor competency framework?

  4. Name three of the six competencies in the Mentoring Competency Assessment.

  5. What did reviews of train-the-trainer programmes leave unmeasured?

  6. What should you do before a new trainer teaches alone?

  7. What did the race equity training pilot show about attendance?

  8. Why should supervision also cover the mentor's own problems?

  9. Is the Global Code of Ethics for coaches, mentors and supervisors a law?

  10. What three things must every EMCC accreditation applicant show evidence of?

  11. Why use more than one source of feedback on a mentor?

  12. A mentee may be in danger right now. What should happen?

EX

Final exam

This lesson is part of full access: every course and every level for one payment.

CE

Certificate

This lesson is part of full access: every course and every level for one payment.