Before this course: Mentor Programmes: group programmes (course 9.8.3). You already know how to design a programme, screen and match mentors, run group and peer mentoring, set up check-ins and evaluate a pilot. Here you take the expert role: you train mentors, set the standards they work to, and support and review them over time.
Before this course, and what research says about training mentors
A good swimming school does not just throw new teachers into the pool. Someone teaches the teachers, watches their first lessons, and helps them get better. A mentor of mentors does that for mentors.
- Mentor training can change mentors' skills. In a randomised controlled trial at 16 academic health centres, 283 mentor and mentee pairs took part; 144 mentors were assigned to an eight-hour, case-based curriculum on six mentoring competencies and 139 to a control group. Trained mentors reported larger gains in mentoring skills. Their mentees also reported more change in their mentors' behaviour (Pfund and colleagues, 2014). Limit: the main measures were ratings by mentors and mentees, in research settings.
- Training before matching links with commitment. In a study of 537 mentors in 55 youth mentoring programmes, the amount of pre-match training (and matching by preferences) predicted mentor commitment (Drew and colleagues, 2020).
- Ongoing support may matter even more. A national study of 1,451 youth mentoring programmes looked at what predicted matches ending too early. The strongest, and only statistically significant, predictor was how often the programme had ongoing training and support contacts each month. All the predictors together explained about one-fifth of the differences (pseudo R² = .21) (McQuillin and Lyons, 2021).
- Plain meaning: train mentors before they start, and keep supporting them during the match. Training is not a one-day event.
- Limits: most studies are from the United States, many use surveys at one point in time, and links are not proof of cause.
| Study | Who | Main finding |
|---|---|---|
| Pfund et al. (2014) | 283 pairs, 16 centres, randomised | 8-hour training raised mentors' rated skills |
| Drew et al. (2020) | 537 mentors, 55 programmes | More pre-match training, more commitment |
| McQuillin & Lyons (2021) | 1,451 programmes | More ongoing support contacts, fewer early endings |
- Write the mentoring setting you lead or want to lead (school, workplace, sports club, community).
- For each study in the table, write one decision it suggests for your mentors.
- Write how much training your mentors get now before they start, and how often they get support after.
- Mark one gap between what the research suggests and what you do now.
- Write one limit of the research for your setting.
- Check: you have three decisions, one gap and one limit.
Read the video script
[Host] "Mentors are made, not born. Someone has to train and support them."
[Text on screen: 283 pairs, 8-hour training, better rated skills] "In one randomised trial, an eight-hour case-based training raised mentors' rated skills, and mentees noticed the change."
[Text on screen: 1,451 programmes: ongoing support, fewer early endings] "In a national study, programmes with more ongoing training and support contacts had fewer matches ending early."
[Host] "So train before the match, and keep supporting during it."
Write a half-page "case for mentor support" for your organisation: three findings with their limits, the gap you found, and one change you will propose.
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I'm learning "Mentor of Mentors: train and support mentors" on The Future Market. Lesson 1: "Before this course, and what research says about training mentors". What the lesson teaches: - Mentor training can change mentors' skills. In a randomised controlled trial at 16 academic health centres, 283 mentor and mentee pairs took part; 144 mentors were assigned to an eight-hour, case-based curriculum on six mentoring competencies and 139 to a control group. Trained mentors reported larger gains in mentoring skills. Their mentees also reported more change in their mentors' behaviour (Pfund and colleagues, 2014). Limit: the main measures were ratings by mentors and mentees, in research settings. - Training before matching links with commitment. In a study of 537 mentors in 55 youth mentoring programmes, the amount of pre-match training (and matching by preferences) predicted mentor commitment (Drew and colleagues, 2020). - Ongoing support may matter even more. A national study of 1,451 youth mentoring programmes looked at what predicted matches ending too early. The strongest, and only statistically significant, predictor was how often the programme had ongoing training and support contacts each month. All the predictors together explained about one-fifth of the differences (pseudo R² = .21) (McQuillin and Lyons, 2021). - Plain meaning: train mentors before they start, and keep supporting them during the match. Training is not a one-day event. - Limits: most studies are from the United States, many use surveys at one point in time, and links are not proof of cause. - Study - Who - Main finding - Pfund et al. (2014) - 283 pairs, 16 centres, randomised - 8-hour training raised mentors' rated skills The exercise I'm working on: Write a half-page "case for mentor support" for your organisation: three findings with their limits, the gap you found, and one change you will propose. I'm stuck. Please: 1. Explain the main idea in plain, simple words with one everyday example. 2. Walk me through the exercise one small step at a time. Ask me what I've done so far before giving the next step. 3. Don't just give me the final answer. Help me do it myself, and check my work when I share it.
I'm a parent helping my child (about 8 years old) with a lesson called "Before this course, and what research says about training mentors" from the course "Mentor of Mentors: train and support mentors". Here's what the lesson says: A good swimming school does not just throw new teachers into the pool. Someone teaches the teachers, watches their first lessons, and helps them get better. A mentor of mentors does that for mentors. The activity: Write a half-page "case for mentor support" for your organisation: three findings with their limits, the gap you found, and one change you will propose. Please explain this so an 8-year-old understands: short sentences, a fun everyday example, and no hard words. Then give me 3 simple questions I can ask my child to check they understood, and a way to do the activity together, one tiny step at a time.
Sources
- Pfund et al. (2014), "Training mentors of clinical and translational research scholars: a randomized controlled trial," Academic Medicine (PubMed): pubmed.ncbi.nlm.nih.gov/24667509/
- Drew, Keller, Spencer & Herrera (2020), "Investigating mentor commitment in youth mentoring relationships: the role of perceived program practices," Journal of Community Psychology (PubMed): pubmed.ncbi.nlm.nih.gov/32652581/
- McQuillin & Lyons (2021), "A national study of mentoring program characteristics and premature match closure: the role of program training and ongoing support," Prevention Science (PubMed): pubmed.ncbi.nlm.nih.gov/33400133/
Set the standard: a mentor competency framework
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Design and deliver mentor training, and train the trainers
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Prepare mentors to work across cultures and differences
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Support and supervise mentors
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Ethics, safeguarding and concerns about a mentor
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Accreditation and quality assurance
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Lead a training session and review a mentor's practice
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Final project
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Quiz
What did the randomised trial of an eight-hour, case-based mentor training find?
Trained mentors reported larger skill gains, and their mentees noticed more change in their behaviour.
In the national study of 1,451 programmes, what was the strongest predictor of matches ending early?
How often the programme had ongoing training and support contacts each month (more contacts, fewer early endings).
What is a mentor competency framework?
A short list of the skills and behaviours expected of every mentor, used for training, observation and feedback.
Name three of the six competencies in the Mentoring Competency Assessment.
Any three of: maintaining effective communication, aligning expectations, assessing understanding, addressing diversity, fostering independence, promoting professional development.
What did reviews of train-the-trainer programmes leave unmeasured?
Whether new trainers could actually deliver the training well.
What should you do before a new trainer teaches alone?
Watch them deliver a full section and give feedback.
What did the race equity training pilot show about attendance?
Fewer than half of the mentors offered the training attended, and training only helps people who attend.
Why should supervision also cover the mentor's own problems?
Mentors have negative experiences in relationships too, and need space to talk about them.
Is the Global Code of Ethics for coaches, mentors and supervisors a law?
No; it is a guidance document, not legally binding.
What three things must every EMCC accreditation applicant show evidence of?
Continuing professional development, reflective learning and ongoing one-to-one supervision.
Why use more than one source of feedback on a mentor?
Self-ratings can be generous; mentor, mentee and observer views give a fairer picture.
A mentee may be in danger right now. What should happen?
Call the local emergency number, then follow the programme's concern procedure.
Final exam
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Certificate
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