Before this course, and how a booking calendar works
Think of your calendar as a bus with a few seats. Each night is a seat. A seat nobody sits in is gone forever, so you want to fill as many as you sensibly can, without giving the driver no time to clean the bus.
- Before this course: Tourism & Homestay Business (course 2.26). You should already know the four types of tourism business, the four permission layers (home, city, country, insurer), occupancy, average daily rate and break-even nights. This course builds on them and does not repeat them.
- Booking platforms let a host control the calendar with a few common rules. Names differ by platform, so look in your own calendar settings:
- Availability: which dates guests can book.
- Minimum and maximum stay: the fewest and most nights per booking. Some cities set their own limits, so check your city rules first.
- Gap (buffer) days: blocked nights before or after a stay, to clean, rest and fix things.
- Advance notice and booking window: how close to arrival, and how far ahead, guests may book.
- Double-booking happens when two bookings cover the same night, usually because you list on more than one site and the calendars are not linked. Many platforms can link calendars with a calendar link (often called iCal). Linked calendars can be slow to update, so check them yourself too.
- Block your own dates first (family, repairs, nights you do not want guests), then open the rest.
- Rules for hosting cities can limit how many nights a year you may rent the whole home. In Toronto it is 180 nights per calendar year (Lesson 6).
- Open your listing calendar (names can differ by platform).
- Block the nights you need for yourself, repairs and any local night limit.
- Set a minimum stay you can live with, for example 2 nights on weekends. Check your city rules first.
- Add at least one gap day between guests if turnover is hard, or if you clean on your own.
- Set how much notice you need before arrival.
- If you list on two sites, link the calendars and write down how often they update.
- Check: look at next month. You can explain why every blocked night is blocked.
Videos by other creators on YouTube, for reference. They are not made by or affiliated with The Future Market.
Read the video script
[Host] "Every night you do not book is a night you can never sell again. But a full calendar with no cleaning time is a mistake too."
[Text on screen: Availability, Minimum stay, Gap days, Notice] "Learn four calendar controls: availability, minimum stay, gap days, and notice before arrival."
[Screen: calendar with blocked days] "Block your own dates first. Then open the rest."
[Host] "If you list on two sites, link the calendars, and still check them yourself. A double-booking is the fastest way to lose a guest."
Open your calendar, or draw next month on paper. Mark your own blocked nights, your local night limit if any, your minimum stay and your gap days. Write one sentence on why each rule is there.
ClaudeStuck? Copy a ready-made prompt for Claude
Copy this, open Claude, paste it, and Claude will walk you through the lesson step by step.
For a grown-up: Claude is for adults (18+). Copy this, paste it into Claude, and use the answer to explain the lesson to your child.
I'm learning "Hosting Operations: bookings, guests and reviews" on The Future Market. Lesson 1: "Before this course, and how a booking calendar works". What the lesson teaches: - Before this course: Tourism & Homestay Business (course 2.26). You should already know the four types of tourism business, the four permission layers (home, city, country, insurer), occupancy, average daily rate and break-even nights. This course builds on them and does not repeat them. - Booking platforms let a host control the calendar with a few common rules. Names differ by platform, so look in your own calendar settings: - Availability: which dates guests can book. - Minimum and maximum stay: the fewest and most nights per booking. Some cities set their own limits, so check your city rules first. - Gap (buffer) days: blocked nights before or after a stay, to clean, rest and fix things. - Advance notice and booking window: how close to arrival, and how far ahead, guests may book. - Double-booking happens when two bookings cover the same night, usually because you list on more than one site and the calendars are not linked. Many platforms can link calendars with a calendar link (often called iCal). Linked calendars can be slow to update, so check them yourself too. The exercise I'm working on: Open your calendar, or draw next month on paper. Mark your own blocked nights, your local night limit if any, your minimum stay and your gap days. Write one sentence on why each rule is there. I'm stuck. Please: 1. Explain the main idea in plain, simple words with one everyday example. 2. Walk me through the exercise one small step at a time. Ask me what I've done so far before giving the next step. 3. Don't just give me the final answer. Help me do it myself, and check my work when I share it.
I'm a parent helping my child (about 8 years old) with a lesson called "Before this course, and how a booking calendar works" from the course "Hosting Operations: bookings, guests and reviews". Here's what the lesson says: Think of your calendar as a bus with a few seats. Each night is a seat. A seat nobody sits in is gone forever, so you want to fill as many as you sensibly can, without giving the driver no time to clean the bus. The activity: Open your calendar, or draw next month on paper. Mark your own blocked nights, your local night limit if any, your minimum stay and your gap days. Write one sentence on why each rule is there. Please explain this so an 8-year-old understands: short sentences, a fun everyday example, and no hard words. Then give me 3 simple questions I can ask my child to check they understood, and a way to do the activity together, one tiny step at a time.
Sources
- City of Toronto, short-term rental operators and hosts: www.toronto.ca/community-people/housing-shelter/rental-housing-rights-
Pricing by season, weekday and event
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Inquiries, bookings, changes and cancellations
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The guest journey, from booking to checkout
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Reviews and quality
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Keeping within local rules (Toronto as a worked example)
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Turnovers, records and your monthly check
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Final project
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Quiz
What is a gap (buffer) day?
A blocked night between guests to clean, rest and fix things.
How do you calculate RevPAR?
ADR × occupancy rate.
Why compare 5 similar listings?
To check your price against places of the same size, area and quality on the same dates.
Why keep messages and payments on the booking platform?
The booking record and its protections are tied to it, and payment requests outside it are a common scam sign.
What four steps do you follow when something goes wrong?
Listen, say sorry, fix it fast, and record it.
On Airbnb, how long do hosts and guests have to review a home?
14 days from the day of checkout.
Where should you check how many nights you may rent an entire home each year?
Your city's official short-term rental page (as a worked example, Toronto allows up to 180 nights).
What kind of local tax may apply to short rentals?
An accommodation tax. Check your city's rate (in Toronto it is the 6% Municipal Accommodation Tax on stays under 28 consecutive days).
How long should you keep rental records?
As long as your local rules require (in Toronto, three years).
If you hire a property manager, who is still responsible for following local rules?
You, the host (in Toronto, the registered operator).
Final exam
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Certificate
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