| Task | Kenji | Grace | Luis | Sponsor |
|---|---|---|---|---|
| Booking page design | R | A | C | I |
Start with a one-page project charter
Before a school trip, the teacher writes where you are going, who is in charge of what, and when the bus leaves. A project charter is that note for a project. When people work in different places, the note is the only thing everyone sees the same way.
- Before this course: Remote Collaboration: tools and async habits (course 8.6.2). You can already write async updates and decision posts, plan across time zones, run shared documents and meetings, hand work over and write a team working agreement. This course moves from being a good teammate to leading a remote project.
- A project has a start, an end and a specific result. Ongoing work (like answering support emails) is operations, not a project.
- A project charter is a short document that says why the project exists and how it will run. Keep it to one page so people actually read it.
| Charter part | Question it answers | Example |
|---|---|---|
| Outcome | What will be different when we finish? | "New customers can book a class online without a phone call" |
| Scope | What is in and what is out? | "In: booking page and email confirmation. Out: payments, mobile app" |
| Success measures | How will we know it worked? | "70% of bookings made online by week 8" |
| Milestones | What are the big checkpoints? | "Design approved, test version live, launch" |
| Roles | Who does what? | Sponsor, project lead, team members, reviewers |
| Decision rights | Who decides what? | "The lead decides on schedule; the sponsor decides on budget" |
| Constraints | What limits do we have? | Budget, deadline, tools, time zones |
| Rhythm | When do we check in? | See Lesson 3 |
- A RACI chart is a common way to show roles for each task: Responsible (does the work), Accountable (owns the result; only one person), Consulted (asked before), Informed (told after).
- In remote teams, unclear decision rights cause long threads and stalled work. Writing "who decides" ahead of time is one of the cheapest fixes.
- The sponsor is the person who wants the result and can provide money, people and support. Agree with the sponsor on the charter before the team starts.
- Write "Before this course: Remote Collaboration, course 8.6.2" at the top of a page and list three things from it you will reuse (for example, decision posts).
- Pick a real or practice project with a clear end date.
- Write the outcome in one sentence that starts with "When we finish...".
- Write three things in scope and three things out of scope.
- Write two or three success measures with a number and a date.
- List four to six milestones.
- Build a RACI chart for the five biggest tasks. Make sure each task has exactly one A.
- Write who decides schedule, budget and scope changes, and send the page to the sponsor for a written yes.
- Check: a new team member could read the page in five minutes and say what the project is for, who owns what and who decides.
Videos by other creators on YouTube, for reference. They are not made by or affiliated with The Future Market.
Read the video script
[Host] "Remote projects fail quietly when nobody wrote down what done looks like."
[Screen: one-page charter with outcome, scope, measures] "Start with one page: the outcome, what is in and out, and how you will measure success."
[Text on screen: R, A, C, I] "Then a RACI chart: who does the work, who owns the result, who is asked and who is told."
[Host] "And write who decides. It saves days of long threads."
Write a one-page charter and a RACI chart for a project you could run in the next two months. Ask one person to read it and tell you what they think the project is for. Fix anything they got wrong.
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I'm learning "Leading Remote Projects: trust, rhythm and performance" on The Future Market. Lesson 1: "Start with a one-page project charter". What the lesson teaches: - Before this course: Remote Collaboration: tools and async habits (course 8.6.2). You can already write async updates and decision posts, plan across time zones, run shared documents and meetings, hand work over and write a team working agreement. This course moves from being a good teammate to leading a remote project. - A project has a start, an end and a specific result. Ongoing work (like answering support emails) is operations, not a project. - A project charter is a short document that says why the project exists and how it will run. Keep it to one page so people actually read it. - Charter part - Question it answers - Example - Outcome - What will be different when we finish? - "New customers can book a class online without a phone call" - Scope - What is in and what is out? - "In: booking page and email confirmation. Out: payments, mobile app" - Success measures - How will we know it worked? - "70% of bookings made online by week 8" The exercise I'm working on: Write a one-page charter and a RACI chart for a project you could run in the next two months. Ask one person to read it and tell you what they think the project is for. Fix anything they got wrong. --- I'm stuck. Please: 1. Explain the main idea in plain, simple words with one everyday example. 2. Walk me through the exercise one small step at a time. Ask me what I've done so far before giving the next step. 3. Don't just give me the final answer. Help me do it myself, and check my work when I share it.
I'm a parent helping my child (about 8 years old) with a lesson called "Start with a one-page project charter" from the course "Leading Remote Projects: trust, rhythm and performance". Here's what the lesson says: Before a school trip, the teacher writes where you are going, who is in charge of what, and when the bus leaves. A project charter is that note for a project. When people work in different places, the note is the only thing everyone sees the same way. The activity: Write a one-page charter and a RACI chart for a project you could run in the next two months. Ask one person to read it and tell you what they think the project is for. Fix anything they got wrong. --- Please explain this so an 8-year-old understands: short sentences, a fun everyday example, and no hard words. Then give me 3 simple questions I can ask my child to check they understood, and a way to do the activity together, one tiny step at a time.
Building trust at a distance
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The project rhythm
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Plans, dependencies and risks across time zones
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Fair performance measures
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Leading mixed teams: employees and contractors
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When performance slips
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Closing the project well
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Final project
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Quiz
What is a project charter?
A short document that says why the project exists, what is in and out, how success is measured, and who does and decides what.
In a RACI chart, how many people should be Accountable for a task?
Exactly one.
Name the three things that build trust on a remote project in this course.
Being reliable, open and fair.
What should a delegation note include?
The result, the deadline, the limits and the level of freedom.
What does an Amber status need besides the colour?
A reason, a plan and any decision or help needed.
What is a meeting budget?
A limit on recurring live meeting time, so new meetings replace others or go async.
What is the critical path?
The longest chain of dependent tasks; if it slips, the end date slips.
What is the difference between a risk and an issue?
A risk might happen; an issue has already happened.
Why are hours online a poor performance measure?
They reward looking busy, not results or quality.
What is proximity bias?
Favouring people we see more often, such as office workers over remote workers.
How should you manage a contractor's work?
Through the contract and statement of work: deliverables, deadlines and acceptance, not daily control.
Why check record-keeping rules before deleting project files?
Tax and business records have minimum keeping periods that differ by country, and employers may set longer ones.
Final exam
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Certificate
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