Measure what matters
If you want to grow taller, you measure your height, not how many shoes you own. Pick the numbers that actually show you're reaching your goal.
- Start with the goal, then choose numbers:
- Goal: what the business wants (e.g. "fill 40 spots in the spring clinic").
- KPI (key performance indicator): the main number that shows progress (e.g. "clinic sign-ups").
- Supporting metrics: numbers that explain the KPI (e.g. landing page visitors, sign-up conversion rate, cost per sign-up).
- Vanity metrics look good but don't guide decisions on their own (likes, total followers, total page views).
- Actionable metrics tell you what to do next (conversion rate on a page, cost per sign-up, repeat purchase rate).
- Leading vs lagging: email sign-ups this week (leading) can predict sales next month (lagging).
- Keep it small: 1 KPI + 3–5 supporting metrics per goal.
- Write one business goal in a sentence, for example "fill 40 spots in the spring clinic".
- Pick the one KPI that shows progress toward it, such as clinic sign-ups.
- List 3 to 5 supporting metrics that explain the KPI, such as page visitors, sign-up conversion rate and cost per sign-up.
- Look at the numbers you watch today and cross out the vanity ones (likes, total followers, total page views) unless they help a decision.
- Mark which supporting metrics are leading (they predict) and which are lagging (they report).
- Check: one KPI, 3 to 5 supporting metrics, and every number on your list helps you decide what to do next.
Read the video script
[Host] "A hundred thousand views. Great. Did anyone buy?"
[Text on screen: Goal > KPI > Supporting metrics] "Start with the goal. Pick one main number, your KPI. Then three to five numbers that explain it."
[Text on screen: Likes = vanity. Cost per sign-up = actionable] "Likes feel good. Cost per sign-up tells you what to do."
[Host] "If a number can't change a decision, stop checking it every day."
Write one goal, its KPI, and 3–5 supporting metrics. Cross out any vanity metric you've been watching.
ClaudeStuck? Copy a ready-made prompt for Claude
Copy this, open Claude, paste it, and Claude will walk you through the lesson step by step.
For a grown-up: Claude is for adults (18+). Copy this, paste it into Claude, and use the answer to explain the lesson to your child.
I'm learning "Marketing Analytics: Read Your Numbers" on The Future Market. Lesson 1: "Measure what matters". What the lesson teaches: - Start with the goal, then choose numbers: - Goal: what the business wants (e.g. "fill 40 spots in the spring clinic"). - KPI (key performance indicator): the main number that shows progress (e.g. "clinic sign-ups"). - Supporting metrics: numbers that explain the KPI (e.g. landing page visitors, sign-up conversion rate, cost per sign-up). - Vanity metrics look good but don't guide decisions on their own (likes, total followers, total page views). - Actionable metrics tell you what to do next (conversion rate on a page, cost per sign-up, repeat purchase rate). - Leading vs lagging: email sign-ups this week (leading) can predict sales next month (lagging). The exercise I'm working on: Write one goal, its KPI, and 3–5 supporting metrics. Cross out any vanity metric you've been watching. --- I'm stuck. Please: 1. Explain the main idea in plain, simple words with one everyday example. 2. Walk me through the exercise one small step at a time. Ask me what I've done so far before giving the next step. 3. Don't just give me the final answer. Help me do it myself, and check my work when I share it.
I'm a parent helping my child (about 8 years old) with a lesson called "Measure what matters" from the course "Marketing Analytics: Read Your Numbers". Here's what the lesson says: If you want to grow taller, you measure your height, not how many shoes you own. Pick the numbers that actually show you're reaching your goal. The activity: Write one goal, its KPI, and 3–5 supporting metrics. Cross out any vanity metric you've been watching. --- Please explain this so an 8-year-old understands: short sentences, a fun everyday example, and no hard words. Then give me 3 simple questions I can ask my child to check they understood, and a way to do the activity together, one tiny step at a time.
Google Analytics 4 basics
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Tag your links with UTMs
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Funnel analysis: find the leak
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One weekly dashboard
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Testing, common mistakes and privacy
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Final project
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Quiz
What's the difference between a KPI and a vanity metric?
A KPI shows progress toward a goal; a vanity metric looks good but doesn't guide decisions.
When did standard Universal Analytics properties stop processing data?
July 1, 2023.
What makes a GA4 session "engaged"?
It lasts over 10 seconds, or has a key event, or has 2+ page/screen views.
Engagement rate is 70%. What's the GA4 bounce rate?
30%.
Which three UTM parameters should you always use?
utm_source, utm_medium, utm_campaign.
Are UTM values case-sensitive?
Yes.
800 page visits, 40 checkout starts. Step conversion rate?
5%.
Name three common privacy principles in data protection laws.
For example: identifying purposes, consent, limiting collection (also accountability, accuracy, safeguards, openness, individual access).
Final exam
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Certificate
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