| Cost | Amount |
|---|---|
| Wax, wick, scent, jar | $4.50 |
| Label and box | $1.00 |
| Payment fee on $25 (2.9% + $0.30) | $1.03 |
| Share of monthly costs ($100 ÷ 50 candles) | $2.00 |
| Your time (15 min at $20/hour) | $5.00 |
| True cost | $13.53 |
Know your true cost
If a cup of lemonade needs lemons, sugar and a cup, you must add up all three before you choose a price. If you forget the cup, you lose money on every sale.
- Cost of goods (COGS): what it costs to make or buy one item (materials, packaging).
- Selling costs per sale: payment processing fees, platform fees, shipping you pay, packaging.
- Overhead (fixed costs): monthly costs not tied to one sale (software, phone, insurance). Spread them over your expected sales.
- Your time: if you don't pay yourself, the business only looks profitable.
- Payment fees are real costs. Examples in Canada (check the current pages before you rely on them):
- Stripe, domestic Canadian cards: 2.9% + CA$0.30 per successful transaction.
- Shopify Basic plan, online card rate: 2.8% + 30¢.
- Example: on a $20 sale with a 2.9% + $0.30 fee, the fee is $0.58 + $0.30 = $0.88.
- Open a spreadsheet or a notebook and write the name of one product or service.
- List the cost of goods: materials and packaging for one item.
- List selling costs for one sale: payment fee, platform fee, shipping you pay.
- Divide your monthly fixed costs (software, phone, insurance) by the number of sales you expect, and write that share.
- Add the value of your time, for example minutes spent times an hourly amount you choose.
- Add everything up to get your true cost.
- Check: your true cost is higher than just the materials. Compare it to the candle table in this lesson.
Read the video script
[Host] "Most new sellers underprice because they forget half their costs."
[Screen: candle with cost labels popping up] "Materials, packaging, payment fees, monthly costs, and your time."
[Text on screen: Stripe CA: 2.9% + $0.30] "Even card fees add up. On a $20 sale, a 2.9% plus 30-cent fee is 88 cents."
[Host] "Add it all up. That number is your floor. Never price below it."
Make a true-cost table for your main product or service using the example above. Circle your true cost.
ClaudeStuck? Copy a ready-made prompt for Claude
Copy this, open Claude, paste it, and Claude will walk you through the lesson step by step.
For a grown-up: Claude is for adults (18+). Copy this, paste it into Claude, and use the answer to explain the lesson to your child.
I'm learning "Pricing Your Product or Service" on The Future Market. Lesson 1: "Know your true cost". What the lesson teaches: - Cost of goods (COGS): what it costs to make or buy one item (materials, packaging). - Selling costs per sale: payment processing fees, platform fees, shipping you pay, packaging. - Overhead (fixed costs): monthly costs not tied to one sale (software, phone, insurance). Spread them over your expected sales. - Your time: if you don't pay yourself, the business only looks profitable. - Payment fees are real costs. Examples in Canada (check the current pages before you rely on them): - Stripe, domestic Canadian cards: 2.9% + CA$0.30 per successful transaction. - Shopify Basic plan, online card rate: 2.8% + 30¢. The exercise I'm working on: Make a true-cost table for your main product or service using the example above. Circle your true cost. I'm stuck. Please: 1. Explain the main idea in plain, simple words with one everyday example. 2. Walk me through the exercise one small step at a time. Ask me what I've done so far before giving the next step. 3. Don't just give me the final answer. Help me do it myself, and check my work when I share it.
I'm a parent helping my child (about 8 years old) with a lesson called "Know your true cost" from the course "Pricing Your Product or Service". Here's what the lesson says: If a cup of lemonade needs lemons, sugar and a cup, you must add up all three before you choose a price. If you forget the cup, you lose money on every sale. The activity: Make a true-cost table for your main product or service using the example above. Circle your true cost. Please explain this so an 8-year-old understands: short sentences, a fun everyday example, and no hard words. Then give me 3 simple questions I can ask my child to check they understood, and a way to do the activity together, one tiny step at a time.
Sources
- Stripe Canada pricing: stripe.com/en-ca/pricing
- Shopify Canada pricing: www.shopify.com/ca/pricing
Markup vs margin
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Price on value, check the market
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Pricing a service
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Sales, discounts and pricing rules (with Canadian examples)
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Sales tax on your prices and raising prices (with Canadian examples)
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Final project
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Quiz
What are the parts of true cost?
Materials/COGS, selling costs (fees, shipping, packaging), share of overhead, and your time.
Cost $10, price $15: markup and margin?
50% markup, 33% margin.
Formula for a price that gives a target margin?
Cost ÷ (1 − target margin).
What sets your price floor?
Your true cost.
Why are billable hours fewer than working hours?
Admin, sales, travel and learning time aren't paid.
What makes a 'was' price claim honest?
It was a real price that customers could actually buy at (in Canada the volume test and the time test apply).
What is drip pricing?
Advertising a price that can't be paid because mandatory fees are added later.
What happened to a cinema's $1.50 online booking fee in a 2024 Canadian case?
It was found to be drip pricing, with a penalty over $38.9 million plus costs.
Why check your country's sales tax rate before pricing?
It changes what the customer pays; for example a $100 service with Ontario's 13% HST costs $113.
How often should you review your prices?
Every 6 to 12 months, or when costs change.
Final exam
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Certificate
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