Before this course: Investigating Scams: verify and document (course 5.7.3). You can already check registrations and websites, run a reverse image search, build an evidence file, write a clear report and warn about recovery scams. This course moves from protecting yourself and one case to teaching whole groups, supporting victims and training other trainers.
The trainer's role: protect, teach, refer
A lifeguard does three things: teaches people to swim safely, watches for trouble, and calls for help when someone is in danger. A fraud awareness trainer does the same: teach, notice, and send people to the right helpers.
- Why it matters (one country's data, as an example): the US Federal Trade Commission (FTC) said people reported losing about $16 billion to fraud in 2025, the highest on record and about 25% more than in 2024. For 2024 it had reported more than $12.5 billion. Investment scams had the largest losses, and imposter scams were the most reported type: nearly one in three fraud reports in 2025.
- These are reported losses. Many people never report, so real losses are likely higher. Always say "reported" when you quote such figures, and give the source and year.
- The idea behind community training: the FTC's Pass It On materials say that "sharing what you know can help protect someone who you know from a scam." Ordinary people telling friends and family is part of prevention.
- Your three jobs:
- Teach: simple habits people can use the next time they are contacted.
- Notice: when someone in the room may be in a scam right now.
- Refer: send them to their bank, the police and official reporting channels (Lesson 5). You do not investigate, recover money or give legal or financial advice.
- Defensive only. Teach how to recognise and stop scams. Do not teach the step-by-step methods criminals use, do not show working scam links, and never "test" or contact scammers.
- Stay current. Scams change. Date your materials and check official sources again before each session.
- Write the three jobs (teach, notice, refer) at the top of a page called "Trainer charter".
- Under each job, write two things you will do and two things you will not do (for example: "I will point to the bank's fraud line. I will not promise to get money back.").
- Find one official scam-loss figure for your own country or region, and write it with its source, year and the word "reported".
- Write a one-sentence promise to learners: "This session is education only. I will not ask for your personal or account details."
- Add today's date and a "check again before" date three months from now.
- Check: a friend can read your charter and say what you will and will not do.
Read the video script
[Host] "Scams are a crime that spreads by conversation. So does protection."
[Text on screen: about $16 billion reported lost in 2025 (FTC)] "In the US alone, people reported losing about sixteen billion dollars to fraud in 2025."
[Text on screen: TEACH | NOTICE | REFER] "A fraud awareness trainer has three jobs: teach, notice, refer."
[Text on screen: no investigating, no recovering, no advice] "You don't chase scammers or promise to recover money."
[Text on screen: 'sharing what you know can help protect someone' (FTC)] "You share what you know, so people can protect each other."
[Host] "Small conversations. Big protection."
Write your one-page Trainer charter: the three jobs, what you will and will not do, one sourced figure for your country, your learner promise and your review date.
ClaudeStuck? Copy a ready-made prompt for Claude
Copy this, open Claude, paste it, and Claude will walk you through the lesson step by step.
For a grown-up: Claude is for adults (18+). Copy this, paste it into Claude, and use the answer to explain the lesson to your child.
I'm learning "Fraud Awareness Trainer: teach communities" on The Future Market. Lesson 1: "The trainer's role: protect, teach, refer". What the lesson teaches: - Why it matters (one country's data, as an example): the US Federal Trade Commission (FTC) said people reported losing about $16 billion to fraud in 2025, the highest on record and about 25% more than in 2024. For 2024 it had reported more than $12.5 billion. Investment scams had the largest losses, and imposter scams were the most reported type: nearly one in three fraud reports in 2025. - These are reported losses. Many people never report, so real losses are likely higher. Always say "reported" when you quote such figures, and give the source and year. - The idea behind community training: the FTC's Pass It On materials say that "sharing what you know can help protect someone who you know from a scam." Ordinary people telling friends and family is part of prevention. - Your three jobs: - Defensive only. Teach how to recognise and stop scams. Do not teach the step-by-step methods criminals use, do not show working scam links, and never "test" or contact scammers. - Stay current. Scams change. Date your materials and check official sources again before each session. The exercise I'm working on: Write your one-page Trainer charter: the three jobs, what you will and will not do, one sourced figure for your country, your learner promise and your review date. I'm stuck. Please: 1. Explain the main idea in plain, simple words with one everyday example. 2. Walk me through the exercise one small step at a time. Ask me what I've done so far before giving the next step. 3. Don't just give me the final answer. Help me do it myself, and check my work when I share it. 4. This is for learning only. Remind me to check with a licensed professional before I make a real decision about my own money, health or legal situation.
I'm a parent helping my child (about 8 years old) with a lesson called "The trainer's role: protect, teach, refer" from the course "Fraud Awareness Trainer: teach communities". Here's what the lesson says: A lifeguard does three things: teaches people to swim safely, watches for trouble, and calls for help when someone is in danger. A fraud awareness trainer does the same: teach, notice, and send people to the right helpers. The activity: Write your one-page Trainer charter: the three jobs, what you will and will not do, one sourced figure for your country, your learner promise and your review date. Please explain this so an 8-year-old understands: short sentences, a fun everyday example, and no hard words. Then give me 3 simple questions I can ask my child to check they understood, and a way to do the activity together, one tiny step at a time. Keep it general and educational. This is not advice for a real situation.
Sources
- FTC, People reported losing $3.5 billion to imposter scams in 2025 (15 June 2026): www.ftc.gov/news-events/news/press-releases/2026/06/ftc-data-show-peop
- FTC, New FTC data show a big jump in reported losses to fraud to $12.5 billion in 2024: www.ftc.gov/news-events/news/press-releases/2025/03/new-ftc-data-show-
- FTC, Pass It On: consumer.ftc.gov/features/pass-it
Know your audience: anyone can be scammed
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Designing a 45-minute session
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Delivering safely: privacy, respect and no fear tactics
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Supporting someone who has been scammed
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Referral maps, partners and practice drills
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Measuring impact and training other trainers
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Final project
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Quiz
What are a fraud awareness trainer's three jobs?
Teach, notice and refer.
Why should you say "reported" when quoting scam-loss figures?
Many people never report, so real losses are likely higher.
In FTC data, which type of scam had the largest reported losses in 2025?
Investment scams.
Is it true that only older people get scammed?
No. Younger adults were more likely to report losing money; older adults tended to lose more when they did.
What are the three habits taught in this course?
Pause, check independently, talk to someone.
Why use made-up scenarios instead of real scam links in class?
Real links can harm people; made-up examples are safe and still teach the habit.
What should a trainer never ask learners for?
Personal or account details, passwords or codes.
What is the first step if someone's money has just moved to a scammer?
Help them call their bank or payment provider's fraud line on a number they already have.
Someone offers to recover lost money for a fee. What should you tell the victim?
Never pay upfront to recover money; it is likely a second scam.
What should you do if a victim talks about hurting themselves?
Call the local emergency number or a crisis line right away.
What is a referral map?
A one-page list of official places to send people, by situation.
What is wrong with saying "our session stopped 17 scams"?
It claims something that was not measured; report only what you measured.
Final exam
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Certificate
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