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School of Sports & Health (education only)

First Aid and Emergency Basics (education only; get certified)

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Education only, not medical advice, and NOT a certification. Reading this course does not certify you in first aid, CPR or AED use, and it does not replace hands-on training. Take a certified course with a recognized provider in your country: for example the Canadian Red Cross, St. John Ambulance or Heart & Stroke in Canada, or the Philippine Red Cross in the Philippines (see In your country in lesson 7). In any real emergency, call your local emergency number first.

What you'll be able to do
  • Explain how to call for help (your local emergency number) and what to say.
  • Check that a scene is safe before you help.
  • Recognise cardiac arrest and describe the basic steps of hands-only CPR and how an AED works (with examples from Heart & Stroke, Canada).
  • Describe the basic steps for severe choking and severe bleeding (with examples from the Canadian Red Cross).
  • Know when to stop play for a suspected concussion, and treat heat illness and other sports injuries as reasons to get help.
  • Write a simple emergency action plan for a team, class or event.
  • Choose a certified course near you, from a provider recognised in your country.
Words in this course 23Open the Vocabulary Hall
01

Calling for help

In simple words

When something scary happens, the most helpful first job is to get helpers on the way. You call the emergency number, tell them where you are, and listen to what they say.

Key facts
PlaceEmergency numberNotes
Canada911Heart & Stroke uses 9-1-1 in its guidance
United States911Widely used national emergency number
Philippines911The government announced a unified 911 system launched in September 2025, replacing more than 30 local emergency numbers; it is described as free and open 24/7. The Philippine Red Cross also lists its own hotline, 143
  • Heart & Stroke says that if you are alone, you can use your phone on speaker mode to call 9-1-1, so the call taker can guide you while you help.
  • What to say (as call takers commonly ask): where you are (address or landmarks), what happened, how many people need help, and your phone number. Answer their questions and do not hang up until they tell you to.
  • For cardiac arrest, Heart & Stroke says to phone 9-1-1 and shout for an AED.
  • Check the number for any other country you visit before you travel. Numbers for each country are in In your country below.
In your country
  • Emergency (police, fire, ambulance): 911.
  • Mental health crisis: call or text 988, the 988 Suicide & Crisis Lifeline. Free, confidential, 24/7.
  • Source: 988 Lifeline: 988lifeline.org/
  • Source: NHTSA National 911 Program: www.911.gov/
  • 112 (police) and 119 (fire and ambulance) are the emergency numbers.
  • 109 is the Ministry of Health and Welfare's 24-hour suicide prevention hotline; the call is free.
  • Source: Korea Herald, 31 May 2026: www.koreaherald.com/article/10759801
Step by step
  1. Make sure you are safe (see lesson 2).
  2. Dial your emergency number (911 in Canada, the U.S. and the Philippines; see In your country above for others).
  3. Put the phone on speaker so your hands are free.
  4. Say where you are and what happened.
  5. Say how many people need help and what you can see.
  6. Follow the call taker's instructions and stay on the line until they say to hang up.
  7. Check: send someone to meet the ambulance at the door or road, if possible.
LESSON 01Calling for help
LESSON 01 / ANIMATED LESSON / AI VOICE00:00 / 01:00
Read the video script
[Host] "In an emergency, call first. In Canada, the U.S. and the Philippines, the number is nine-one-one."
[Text on screen: Speaker mode] "Put the phone on speaker so you can help while you talk."
[Text on screen: Where and what] "Say where you are, what happened, and how many people need help."
[Host] "Stay on the line until the call taker says you can hang up. This course is education only and not a certification."
Try it now

Write your home, school or workplace address as you would say it to a call taker, and practise saying it aloud. Save emergency numbers for places you travel to.

ClaudeStuck? Copy a ready-made prompt for Claude

Copy this, open Claude, paste it, and Claude will walk you through the lesson step by step.

For a grown-up: Claude is for adults (18+). Copy this, paste it into Claude, and use the answer to explain the lesson to your child.

I'm learning "First Aid and Emergency Basics (education only; get certified)" on The Future Market. Lesson 1: "Calling for help".

What the lesson teaches:
- Place - Emergency number - Notes
- Canada - 911 - Heart & Stroke uses 9-1-1 in its guidance
- United States - 911 - Widely used national emergency number
- Philippines - 911 - The government announced a unified 911 system launched in September 2025, replacing more than 30 local emergency numbers; it is described as free and open 24/7. The Philippine Red Cross also lists its own hotline, 143
- Heart & Stroke says that if you are alone, you can use your phone on speaker mode to call 9-1-1, so the call taker can guide you while you help.
- What to say (as call takers commonly ask): where you are (address or landmarks), what happened, how many people need help, and your phone number. Answer their questions and do not hang up until they tell you to.
- For cardiac arrest, Heart & Stroke says to phone 9-1-1 and shout for an AED.

The exercise I'm working on:
Write your home, school or workplace address as you would say it to a call taker, and practise saying it aloud. Save emergency numbers for places you travel to.

I'm stuck. Please:
1. Explain the main idea in plain, simple words with one everyday example.
2. Walk me through the exercise one small step at a time. Ask me what I've done so far before giving the next step.
3. Don't just give me the final answer. Help me do it myself, and check my work when I share it.
4. This is for learning only. Remind me to check with a licensed professional before I make a real decision about my own money, health or legal situation.
I'm a parent helping my child (about 8 years old) with a lesson called "Calling for help" from the course "First Aid and Emergency Basics (education only; get certified)".

Here's what the lesson says:
When something scary happens, the most helpful first job is to get helpers on the way. You call the emergency number, tell them where you are, and listen to what they say.

The activity:
Write your home, school or workplace address as you would say it to a call taker, and practise saying it aloud. Save emergency numbers for places you travel to.

Please explain this so an 8-year-old understands: short sentences, a fun everyday example, and no hard words.
Then give me 3 simple questions I can ask my child to check they understood, and a way to do the activity together, one tiny step at a time.
Keep it general and educational. This is not advice for a real situation.
Open Claude
Sources
My notes
02

Check the scene is safe

This lesson is part of full access: every course and every level for one payment.

03

Cardiac arrest, hands-only CPR and AEDs

This lesson is part of full access: every course and every level for one payment.

04

Choking basics

This lesson is part of full access: every course and every level for one payment.

05

Bleeding control

This lesson is part of full access: every course and every level for one payment.

06

Sports injuries, concussion and heat

This lesson is part of full access: every course and every level for one payment.

07

An emergency action plan for coaches and events

This lesson is part of full access: every course and every level for one payment.

++

Final project

This lesson is part of full access: every course and every level for one payment.

??

Quiz

  1. Does reading this course certify you in first aid or CPR?

  2. Why should you find out your local emergency number before you need it?

  3. Why should you check the scene before helping?

  4. What is the order for cardiac arrest?

  5. About how fast should you push on the chest in CPR?

  6. Is it safe for a bystander to use an AED?

  7. What two actions repeat for severe choking in an adult?

  8. What is the first step for severe bleeding?

  9. What is the rule in all suspected concussions?

  10. Name two concussion red flags that need an ambulance.

  11. Name two parts of an emergency action plan.

  12. Name one provider of certified first aid courses.

EX

Final exam

This lesson is part of full access: every course and every level for one payment.

CE

Certificate

This lesson is part of full access: every course and every level for one payment.